Returns and refunds
You have 14 days from the day your parcel arrives to change your mind. Here is exactly how it works, including the parts that cost you money.
The window
Fourteen calendar days from delivery. Tell us inside that window by email; the item then needs to be posted back within 14 days of you telling us.
Condition
The item must be unused, complete, and in its original packaging with all cables and inserts. We can reduce the refund if an item comes back damaged or missing parts.
Who pays the postage
If the item is faulty, wrong, or damaged in transit, we pay both ways. If you simply changed your mind, you pay the return postage. We're a small shop and can't absorb international return freight — that is the honest trade-off for the prices on this site.
How to start one
- Email nikakharauli1@gmail.com with your order reference.
- Say what you're returning and whether it's faulty or unwanted.
- We reply with the return address, usually the same day.
- Post it back and send us the tracking number.
When you get your money
We refund within 14 days of the returned item reaching us, to the same PayPal account or card you paid with. Original shipping is refunded too when the return is due to a fault on our side.
Faulty after the 14 days
A fault that appears later is a warranty matter, not a return. See the terms of service.
Last updated
September 2026.